Training guide
How this simulator works
A safe practice environment for the full travel-booking workflow a Virtual Assistant handles for a client.
Safety rules
- No real payments are ever processed.
- No real flight or hotel reservations are made.
- No airline, hotel or payment system is connected.
- Never enter a real credit card number anywhere in this app.
- Never enter a real passport, ID or government number.
- All airlines, hotels, prices and confirmation numbers are invented for training.
- Your work stays in your own browser — nothing is transmitted.
The 13-step workflow
- 1Receive Client Request
- 2Analyze Requirements
- 3Search Flights
- 4Compare Flights
- 5Search Hotels
- 6Compare Hotels
- 7Check Distance
- 8Select Best Options
- 9Review Details
- 10Prepare Itinerary
- 11Simulate Payment
- 12Confirm Booking
- 13Communicate With Client
How you are scored
The simulator rewards good decision-making, not just the cheapest booking. Explaining a small budget overage well scores higher than ignoring the client's requirements.
- Client Requirement Accuracy — 20 pts
- Flight Research — 15 pts
- Flight Comparison — 15 pts
- Hotel Research — 15 pts
- Hotel Location Selection — 10 pts
- Budget Management — 10 pts
- Booking Accuracy — 10 pts
- Client Communication — 5 pts
Demo test cards
These are the only card numbers the simulator accepts. They are industry-standard test values that cannot be charged.
Demo card — not a real payment card
4111 1111 1111 1111
Exp 12/30 · CVV 123 · DEMO VISA-STYLE
Demo card — not a real payment card
5555 5555 5555 4444
Exp 12/30 · CVV 123 · DEMO MASTER-STYLE